Sent: Monday, 7 September 2020 3:08 PM
Subject: Thank you
The CM315z is now installed and working well!
Thank you for your assistance during the initial sales process. It really is a good machine, and perfect for my needs.
I wanted to also let you know how impressed I was with the young man James, who came to install the printer last Friday. It is rare in today’s world to experience such exemplary service. Not only was he technically competent, but his customer communication approach was excellent. His manner was both easy and professional. Please pass on my personal thanks to him.
Congratulations on having such people on your team.